Cedars-Sinai Committee Coordinator - Quality Management in Beverly Hills, California
The Committee Coordinator is responsible for supporting the Department of Quality and Performance Improvement by managing a variety of committee functions for quality management, credentialing, and performance improvement areas. Administrative support will include but is not limited to clinical excellence/quality committees support, meeting planning, agenda materials preparation, meeting minutes documentation, committee communications, drafting reports, maintaining databases, assisting with scheduling and following up on action items. Processes are to be in accordance with accreditation, regulatory and licensing requirements. The individual must demonstrate initiative, strong independent decision making skills in a variety of situations, resourcefulness and problem-solving skills in organizing and prioritizing work, efficiently implement procedures and systems, and ensure the orderly and timely flow of business. The Committee Coordinator will serve as the liaison between CSMCF physician and administrative leadership and staff as it relates to quality management and improvement, patient safety, and performance improvement. Must possess the ability to work collaboratively to facilitate projects from conception to completion and enjoy working under pressure to handle a wide variety of activities and confidential matters with discretion.
MINIMUM JOB REQUIREMENTS/COMPETENCIES:
QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND TRAINING:
Two years of college courses in medical terminology and business software applications (i.e., Microsoft Word, Excel, and PowerPoint)
Certified Administrative Professional Certification, Certified Professional Medical Services Management certification or equivalent preferred.
Three years of healthcare experience in a medical staff services or healthcare organization administrative position, demonstrating ability to work independently or with minimal supervision; ability to identify problems and resourcefulness to resolve them independently and on own initiative.
Demonstrated leadership ability to establish and maintain intradepartmental administrative systems and achieve orderly, accurate, and timely work flow. (i.e., experience with SharePoint or other document management systems highly preferred.)
Demonstrated ability to compose letters, policy statements, procedure manuals, and reports succinctly; ability to organize complex statistical and narrative reports, charts, and exhibits into a complete document suitable for publication and distribution.
Advanced minute-taking experience is required.
Ability to create spreadsheets, manage databases to produce reports, and to provide the systems to keep permanent departmental records and files.
Proficiency in spreadsheet programs and presentation applications (i.e., Microsoft Excel and PowerPoint).
Excellent writing skills; Knowledge of medical terminology and ability to distill complicating healthcare information to key points.
Knowledge and understanding of the regulatory and administrative policies and procedures that apply to the including NCQA, federal, state, and local standards, and parliamentary procedure.
Demonstrate the ability to handle multiple tasks frequently with short timelines, to prioritize and organize work, and to complete assignments in a timely, accurate manner.
Experience with interacting with senior management and medical leadership in various capacities.
Possess effective and professional communication and customer relations skills.
Ability to work independently under pressure and use independent judgment.
ESSENTIAL JOB DUTIES:
Agenda and Meeting Minutes Preparation – Independently creates agenda materials preparation timelines for each committee meeting. Accountable for accurately and succinctly recording key points of discussion and action. Utilizing judgment and experience, follows up on all action items by independently contacting individuals, obtaining documentation, and scheduling meetings as needed.
Committee Communications and Reports – Independently communicates committee proceedings to appropriate parties within established timeframes, including but not limited to meeting notices and reminders. Produces complex correspondence, reports, and other documents with minimal direction. Captures narrative and statistical memoranda and reports from rough draft or verbal instruction. Creates reports by utilizing spreadsheet, statistical programs, and presentation applications. Uses expert knowledge of grammar and editing. Reviews data for errors and makes corrections in cooperation with the data/report originator.
Meeting Logistics and Administrative Support – Schedules meeting rooms and arranges for audio-visual equipment as required. Maintains committee meeting materials, agendas, rosters, and other meeting documents utilizing shared drives per protocol. Follows department process to track committee membership, terms, and attendance. Generates attendance reports annually.
Accreditation/Regulation Support – At the direction of management, researches, gathers, sorts, compiles, and organizes information from the files, other departments and offices, outside agencies, etc., for special reports and information requests, including site audits.
Q/PI Facilitator Support – Supports Quality Management staff in the coordination of quality improvement and management projects.
Other Duties – Performs clerical duties as needed. Performs other duties as assigned. Participates in Departmental activities that improve processes and efficiency and reduce waste.
Reflect the mission, vision, and values of CSMC – Open-minded with a keen curiosity to learn and to continually improve. Accountable to always do the right thing with honesty and superb judgment.
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.