Cedars-Sinai Application Specialist II in Los Angeles, California
Join us at Cedars-Sinai
Come join us and find out why Cedars-Sinai has been ranked as one of the top 100 best places to work in IT as ranked by 2018 Computerworld Magazine and awarded "Most Wired, Level 10" in 2019 by Chime Healthcare's Most Wired!
The Enterprise Information Services (EIS) team at Cedars-Sinai understands that true clinical transformation and the optimization of a clinical information systems implementation is fueled through the alignment of the right people, processes and technologies.
What will you be doing in this role?
Under general supervision, independently provides an intermediate level of operational and application build expertise in completing routine and occasionally more complex assignments to meet customer goals and desired outcomes. Task and assignment focus are typically on medium to large projects, performing workflow analysis, build, and documentation in collaboration with internal and external team members.
Performs intermediate level design, build and implementation assignments/projects.
Based on core knowledge of application and operational requirements can translate requirement/concepts into functionality.
May initiate, facilitate or lead meetings with end-user/business owner and other EIS teams.
Demonstrates independence and participation in team projects: translating customer needs, meeting deliverables, status reporting, and managing customer relationships and expectations.
Assigned to various work/projects and demonstrates an ability to successfully complete assigned tasks/assignments, proactively communicate with manager to prioritize workflow and mitigate risks, track issues and provide solution-oriented escalation, and understand project management methodologies.
Demonstrates collaboration within and across application teams.
Escalates work issues to Team Lead or Manager as needed.
Participates in re-engineering of operational work-flow processes with end-users/business owners, and maintains working level understanding of assigned departmental operations.
Facilitates end-user/business owner needs into system specifications and configuration requirements.
Demonstrates technical proficiency in assigned application area.
Independently manages navigation of migration paths, change control process/governance, and ticket management processes.
Provides high-level understanding of design integration and touch points with other Epic modules and/or other applications.
Represents application team on work groups within the department or within project scope.
Attends and represents unit on various Epic related committees (CCB, SFWG, OCD).
Maintains high standards for quality application design, build, testing, and other tasks; ensures adequate documentation is provided for support and end-user training.
Manage and coordinate intermediate to advanced configuration and build assignments/projects in collaboration with others.
As needed, participates in new employee interviews and the on-boarding process and training with new team members.
Provides on-call support during off hours.
- Bachelor's degree in a related field or equivalent combination of relevant experience, education and training is required.
- EpicCare Ambulatory Certification is required.
Typically requires 2-4 years of relevant work experience.
Experience working with healthcare information management systems and/or clinical operations experience and project management experience is preferred.
Experience to handle multiple projects independently.
Excellent verbal and written skills.
Demonstrates initiative and pro-activeness in work.
Troubleshoots effectively and provides recommendations.
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.