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Cedars-Sinai Epic Application Manager - HIM and Security in Los Angeles, California

Grow your career at Cedars-Sinai!

The Enterprise Information Services (EIS) team at Cedars-Sinai understands that true clinical transformation and the optimization of a clinical information systems implementation is fueled through the alignment of people, processes and technologies.

Why work here?

Beyond an outstanding benefit package, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the standard of patient care we strive for.

What will you be doing in this role:

Responsible for configuration/support of CS-Link Epic HIM and Security modules, including: hospital coding & abstracting, deficiency tracking, release of information and Epic Identity (with related applications across the enterprise: physician management, computer assisted coding, etc). The manager will be a champion for all projects in the portfolio, lead optimization initiatives, facilitate communication with impacted stakeholders, develop resources, and manage the day-to-day activities of the team.

  • Provides planning, analysis, leadership, and oversight of implementation, optimization, and support initiatives within the portfolio of applications.

  • Leads the daily operations of assigned teams and is responsible for human resource activities, budgeting, recruiting, hiring, overall portfolio management, and staff supervision.

  • Works jointly with project managers, application team managers, and other EIS groups to successfully implement multi-functional projects and support departmental/organizational goals.

  • Develops and maintains relationships, sets expectations, and communicates with departmental customers at the supervisor, manager, and director levels, as well as with physician, nursing, and clinical partner leadership.

  • Collaborates with operational stakeholders to prioritize projects and optimization initiatives.

  • Establishes team’s development and training needs, conducts performance appraisals, determines team goals, supports professional growth opportunities, and accountable for well-being of team members.

  • Coaches, mentors and leads the team to continuously improve application, technical, and professional capabilities.

  • Coordinates team alignment to established governance and departmental change control standards.

  • Assesses and supervises employee happiness results and assists Senior Leadership in the execution of improvement action plans.

  • Establishes standards of performance and efficiency; determines staffing needs in conjunction with the appropriate leadership.

  • Provides mentorship and counseling to subordinate staff regarding employee relations matters. Promotes positive employee relations and resolves departmental problems.

  • Assists in setting departmental strategic direction and tactical project planning. Implements short, medium, and long-range goals for the assigned area based on the goals of the organization and department in collaboration with appropriate leadership.

  • Provides resource requirements, risk assessments, impact analysis, and recommendations for newly requested projects within his/her technology and service line portfolio.

  • Provides status reporting to senior EIS and operational leadership on project/optimization.

  • Provides expert level understanding of operational workflows, synthesizes operational/project interdependencies, and applies recommendations.

  • Develops and manages budgets.

  • Manages vendor relations, service delivery, maintenance/support contracts, and invoicing.

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Experience Requirements:

  • Minimum of 4 years direct work experience in a leadership capacity, including vendor packaged systems implementations.

  • Minimum 2 years implementing and/or supporting healthcare software applications.

  • Experience with OnBase scanning preferred.

  • Experience with Computer Assisted Coding software preferred.

  • Ability to be part of a cross-departmental and cross-functional team, and participate in the organization and execution of projects.

  • Experience in managing teams in sophisticated enterprise-level implementation and support of vendor-supplied software.

  • Experience in managing multiple work streams.

  • Experience leading and motivating staff.

Educational Requirements:

  • Bachelor’s degree in a relevant Business Management, Healthcare, or Computer Sciences field.

License/Certification/Registration Requirements:

  • Epic Certification in one or more modules required: Hospital Coding and Abstracting, Deficiency Tracking, Release of Information, Identity (Epic Security preferred).

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.

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