Cedars-Sinai Grand Central/ADT Sr App Specialist in Los Angeles, California
Join us at Cedars-Sinai
Come join us and find out why Cedars-Sinai has been ranked as one of the top 100 best places to work in IT as ranked by 2018 Computerworld Magazine for the 10th year in a row!
The Enterprise Information Services (EIS) team at Cedars-Sinai understands that true clinical transformation and the optimization of a clinical information systems implementation is fueled through the alignment of the right people, processes and technologies.
What will you be doing in this role?
Under general direction, facilitates end-user meetings, and provides an advance level of operational and application build expertise in completing the more complex assignments to meet customer goals and desired outcomes. May lead projects.
Summary of Essential Job Duties:
Performs advanced level design, build and implementation assignments/projects. Based on deep knowledge of application and operational requirements can translates complex requirement/concepts into functionality.
Initiates, facilitates or leads meetings with end-user/business owner and other EIS teams.
May be lead on team projects: translating customer needs, status reporting, and managing customer relationships and expectations.
Fills in on various work/projects in the absence of the Team Lead.
Identifies and works through team work issues.
Escalates work issues to Team Lead as needed.
Participates in re-engineering of operational work-flow processes with end-users/business owners.
Facilitates end-user/business owner needs into system specifications and configuration requirements.
Provides high-level expertise in design integration and touch points with other Epic modules and/or other applications.
Leads work groups within the department or within project scope.
Attends and represents unit on various Epic related committees (CCB, SFWG, OCD).
Assists Team Lead in developing project plans and details.
Manage and coordinate the more advanced configuration and build assignments/projects in collaboration with others.
Provides on-call support during off hours.
As needed, participates in new employee interviews and the on-boarding process.
May coach team members in application design build testing and other tasks; ensures adequate documentation is provided for support and end-user training.
May provide day-to-day guidance to other assigned team members.
May develop and maintain team on-call schedule, and provide 2nd-level support as appropriate.
- Bachelor's degree in a related field or equivalent combination of relevant experience, education and training, required.
- Epic certified in relevant module, required.
4+ years of relevant work experience.
Strong knowledge and experience with project management methodologies and experience managing multiple projects.
Exceptional skill in working independently with minimal supervision and manage multiple priorities.
Experience working with healthcare information management systems and clinical operations, preferred.
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.