Cedars-Sinai Manager, HR Service Center in Los Angeles, California
Make a difference in Human Resources!
An exceptional health system
needs to engage top talent to achieve its mission of providing extraordinary
healthcare. That requires a world-class Human Resources function, and that’s
what we’re delivering. Join us and make a difference every single day in service
of this outstanding work – excellence and innovation in patient care, research,
and community service. We’re improving our technology, energizing interpersonal
climate, facilitating change, and enabling talent. The healthcare industry is
exciting! Cedars-Sinai Human Resources is pursuing outstanding service and
support for a hardworking workforce passionate about those challenges, engaged
in their work, and deft in their ability to adapt to the constantly evolving
The Manager works with guidance from Service Center Leadership to provide direction and support to supervisors and leads to
ensure HR service delivery is consistently meeting or exceeding service level agreements and standards. The Manager is
responsible for ensuring customer service, HR administration and/or transactions/inquiries support are delivered in a way that
supports a world class Human Resources strategy, depending of area of responsibility. Also responsible for ensuring all
deliverables are completed in an accurate, timely, and efficient manner and in full compliance with all legislative and
company requirements. The Manager develops individual team members and ensures the team engages in continuous learning
and improvement. Additionally, the Manager works with other HR and business teams to implement and refine processes,
procedures using HR technologies, and pursue continuous improvement and evaluate and potential onboard and/or outsource
of new services.
Bachelor's degree in Human Resources, Management, Business, or related area required.
Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), Certified Professional (SHRM-CP), Senior Certified Professional (SCP), or other Professional HR Certification preferred.
5 years of customer service management in high volume/fast pace environment experience.
5 years of Human Resources experience.
5 years of HR Technologies or related experience.
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.