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Cedars-Sinai Nuclear Medicine Technical Product Applications Specialist - AIM Group in Los Angeles, California

Cedars-Sinai Medical Center's AIM Group is currently seeking a full-time Nuclear Medicine Technical Product Specialist to join our team and provide comprehensive support to external end-users of our image analysis software for nuclear cardiology, Cedars-Sinai Cardiac Suite, also known as QGS, QPS or AutoQUANT. This is an excellent opportunity to work with a well-established and collaborative group of software engineers, scientists, product specialists and physicians to deploy and support state-of the-art software that impacts patient care worldwide.

In this dynamic role, you will:

  • Develop and execute applications training for external end-users through classes, participation in educational programs, webinars or other means.

  • Update and maintain all training materials/programs based upon business requirements and needs assessment.

  • Provide technical support to end-users, including physicians and technologists.

  • Develop and maintain effective follow-up regarding end-user issues.

  • Generate sales quotes and invoices and actively pursue sales leads.

  • Facilitate and assist reseller partners with the sales process.

  • Provide post-training reports, regular feedback and recommendations from end-users to AIM developers.

  • Assist with QA, scripted and non-scripted testing.

  • Assist with generating documentations related to regulatory filings.

  • Assist with developing demo scripts, quick reference guides and other general marketing and training collaterals.

  • Conduct classroom style training sessions for OEM reseller partners using pre-tailored training agendas.

  • Assist with booth duties at 2-5 industry tradeshows.

  • Assist with keeping CRM records up to date for end user customers

  • Some travel (10%) is expected.

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Educational Requirements:

  • Bachelor's Degree with a focus in Nuclear Medicine Technology from an accredited 4-yr university is required

License/Certification/Registration Requirements:

  • CNMT or ARRT (N) certification preferred

Experience:

  • Our ideal candidate for this position will have a Clinical Imaging background (CNMT certification preferred), with technical experience related to the use of image processing software.

  • Experience working in an industry position as a applications specialist, demo specialist, product manager or similar strongly preferred.

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.

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