Cedars-Sinai Nuclear Medicine Technical Product Applications Specialist - AIM Group in Los Angeles, California
Cedars-Sinai Medical Center's AIM Group is currently seeking a full-time Nuclear Medicine Technical Product Specialist to join our team and provide comprehensive support to external end-users of our image analysis software for nuclear cardiology, Cedars-Sinai Cardiac Suite, also known as QGS, QPS or AutoQUANT. This is an excellent opportunity to work with a well-established and collaborative group of software engineers, scientists, product specialists and physicians to deploy and support state-of the-art software that impacts patient care worldwide.
In this dynamic role, you will:
Develop and execute applications training for external end-users through classes, participation in educational programs, webinars or other means.
Update and maintain all training materials/programs based upon business requirements and needs assessment.
Provide technical support to end-users, including physicians and technologists.
Develop and maintain effective follow-up regarding end-user issues.
Generate sales quotes and invoices and actively pursue sales leads.
Facilitate and assist reseller partners with the sales process.
Provide post-training reports, regular feedback and recommendations from end-users to AIM developers.
Assist with QA, scripted and non-scripted testing.
Assist with generating documentations related to regulatory filings.
Assist with developing demo scripts, quick reference guides and other general marketing and training collaterals.
Conduct classroom style training sessions for OEM reseller partners using pre-tailored training agendas.
Assist with booth duties at 2-5 industry tradeshows.
Assist with keeping CRM records up to date for end user customers
Some travel (10%) is expected.
- Bachelor's Degree with a focus in Nuclear Medicine Technology from an accredited 4-yr university is required
- CNMT or ARRT (N) certification preferred
Our ideal candidate for this position will have a Clinical Imaging background (CNMT certification preferred), with technical experience related to the use of image processing software.
Experience working in an industry position as a applications specialist, demo specialist, product manager or similar strongly preferred.
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.