Cedars-Sinai Office Services Supervisor in Los Angeles, California

Summary of Essential Job Duties:

The Office Services Supervisor works under the general direction of the department manager in assigned department/ service line and is accountable for supervising the clerical/administrative staff and day-to-day office operations. The position sets work schedules, approves time off and ensures coverage so that the service line’s responsibilities to its employees, physicians and patients are met. The position interviews and recommends hires, conducts or oversees orientation, training and compliance; conducts performance appraisals and recommends merit increases; coaches, counsels and initiates corrective action as required. Acts as a resource to staff, resolves personnel and payroll and administrative operational issues; administers human resources and payroll functions for the department; seeks guidance as necessary from Human Resources, Payroll, and service line leadership. Collaborates with physicians and clinical staff to ensure procedures and processes promote operational efficiency and patient satisfaction.

Educational Requirements:

•Minimum two years college, business degree preferred; or combination of education and experience.

License/Certification/Registration Requirements:

None

Experience:

•Progressively responsible administrative experience, preferably in a health care environment / medical office setting.

•Knowledge of accounting and budgeting, hospital billing and collections practices and patient scheduling.

•Minimum two years lead or supervisory experience (preferred).

•Knowledge of regulatory requirements applicable to the department served. Able to understand and interpret provider contracts.

•Ability to interact effectively with Directors, Managers, internal staff and representatives of outside agencies.

•Experience demonstrating the ability to handle multiple tasks frequently with short timelines, to prioritize and organize work and to complete assignments in a timely, accurate manner.

•Advance skills in Microsoft Office.

•Excellent interpersonal and communication skills. Ability to lead and motivate people. Excellent problem-solving skills.

•English language proficiency.

Physical Demands:

Lifting, standing, walking across campus. Normal office environment.

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.