Cedars-Sinai Patient Access Representative I - SSB/CTC-Patient Access - Full-Time (Day Shift) in Los Angeles, California
Summary of Essential JobDuties:
The Patient Access Representative I (PAR I) performs all admissions activities for pre-admit and face-to-face registration of patients presenting to the Main Admissions and/or outpatient areas for treatment. Facilitates patient access to Cedars-Sinai Medical Center and secures all demographic and financial patient registration information.
This will include the following: Registration, Pre-Registration, insurance verification, Third Party Liability (TPL) screening, Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility, and securing cash deposits (co-pays, deductibles, cash packages).
The PAR I must be able to explain information and answer questions, demonstrates competency skills including the ability to perform job duties and interact with customers with sensitivity and attention to the patient population(s) served.
Educational Requirements :
High School Diploma/GED required.
Associate's or Bachelor's Degree preferred.
Experience and Skills:
Minimum 2 years experience in healthcare, insurance or related experience required. Previous work experience in an inpatient or outpatient admissions setting or physician's office, preferred.
Knowledge / experience in patient accounting or with an insurance payor preferred.
Medical terminology preferred.
Strong interpersonal, written and oral communication skills for interacting with patients, payers, physicians and other CSHS customers.
Intermediate math skills required.
Demonstrated ability to work well as a team player and independently.
Able to multi-task and work in a fast-paced environment with conflicting demands on time and attention.
PC literacy: Basic core computer skills and navigation skills. General knowledge of office equipment.
English language proficiency. Bilingual is a plus!
Equivalent education and experience may be considered.
Aptitude for cash collections.
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.