Cedars-Sinai Patient Service Rep II (different divisions available) in Los Angeles, California
Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year, 3 years in a row. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California and #2 in the Nation by U.S. News Best Hospitals in 2022-2023!
Why work here?
Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.
What will you be doing in this role?
The Patient Service Representative II, following established practices, policies, and guidelines, provides clerical and administrative support/duties while handling high volume of patient coordination and complex scheduling in the licensed clinics at Cedars-Sinai Medical Center. Duties may include answering incoming telephone calls; scheduling and authorization for appointments, coordination of procedures/tests and other ancillary services; patient check-out and rescheduling of follow-up appointments; training for new PSRs, insurance verification functions; chart/medical records preparation; and sorting and deposition of mail and patient information.
These responsibilities include:
Answering and triaging calls- directing to appropriate individuals or departments.
Handle scheduling system and manage appointments for patients as needed.
Perform insurance verification functions and obtain prior authorizations.
Process and track all internal and external referrals.
Process prescription orders, prepare patient charts and handle imaging services.
Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards.
- High School Diploma/GED.
- Minimum of 2 years experience in a medical office setting/scheduling of patients.
Skills, Knowledge and Abilities:
Ability to handle multiple tasks frequently with short-time lines, prioritize and organize work, and complete assignments in a timely, accurate manner.
Excellent verbal and written communication skills and medical terminology skills.
Strong computer skills
Working Title: Patient Service Rep II (different divisions available)
Department: Cedars-Sinai Medical Center
Business Entity: Organization
Job Category: Administrative
Job Specialty: Admissions/Registration
Position Type: Full-time
Shift Length: 8 hour shift
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.