Cedars-Sinai Jobs

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Cedars-Sinai Patient Service Rep II - Reconstructive Surgery in Los Angeles, California

Every Skill, Every Effort, Everything We Have

Are you passionate about helping people? Do

you want to make a difference in people’s lives?

Do you want to be a part of something

greater? To get exposure to many different disciplines while making a positive

impact on the lives of a diverse patient population? At Cedars-Sinai you'll

learn from dedicated healthcare professionals every single day and use

state-of-the-art facilities to do something incredible – for yourself and for

others. You will support the physicians and nursing staff in the delivery of

health care by performing a variety of medically related tasks.

The Patient Service Representative supports

the physician and clinical staff in the delivery of health care by performing a

wide range of administrative related tasks to maintain a smooth and efficient

front office workflow.

Job Duties and Responsibilities, in this job you will:

·

Greet patients.

·

Collect

co-payments/give receipts/reconcile payments/batch fee tickets.

·

Prepare charts.

·

Review patient

demographics and insurance information/registration.

·

Collect

co-pay/insurance cards, copying required information.

·

Manage patient

flow.

·

Maintain waiting

rooms.

·

Schedule first

available appointments.

·

Take voice mail

messages off phones and direct appropriately.

·

Answer and

triage calls, directing to appropriate individuals or departments.

·

Handle all

telephone interactions.

·

Perform check-in

and check-out functions.

·

Process and

track referrals.

·

Handle

patient/MD correspondence.

·

Handle all MD requests.

·

Schedule

patients with ancillary and specialty providers.

Educational and/or Experience

·

High school

diploma or equivalent.

·

Two to five

(2-5) years of experience preferred.

·

Basic computer

experience.

·

Provide customer

service skills.

·

Experience with

heavy phone volume.

·

Ability to

handle multiple tasks.

·

Advanced

knowledge of medical terminology and insurance concepts.

·

Ability to

schedule using summary search.

·

Be able to

differentiate between CSMG & amp; CSHA, HMO, PPO, and POS.

·

Experience and

understanding of California work comp protocols.

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.

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