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Cedars-Sinai Patient Service Rep - Medical Assistant - Breast Center in Los Angeles, California

Join Cedars-Sinai!

Cedars-Sinai was awarded the Advisory Board Company’s Workplace of the Year which is an award that recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We also have a great benefits package and competitive compensation which explains why U.S. News & World Report has named us one of America’s Best Hospitals!

Why work here?

Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation.

Is This Position for You?

This position is a PSR with Medical Assistant duties when needed. Main job functions are those of a PSR and will cover for a Medical Assistant to help with coverage.

A Little More About What You Will be Doing

The PSR/Medical Assistant provides clinical and administrative support to nurses, physicians, and allied health professionals working in the hospital licensed clinics. Medical Assistant duties may include non-invasive routine technical services under the supervision of a licensed physician, surgeon or podiatrist who is on the premises. PSR duties may include answering incoming telephone calls; scheduling and authorization for appointments, surgeries and ancillary services; patient check-out and rescheduling of follow-up appointments; insurance verification functions; chart/medical records preparation; and sorting and deposition of mail and patient information

  • Applies a consistent telephone greeting, answers telephones, takes complete and accurate messages, triages information, and relays to appropriate party to support operational aspects of patient care

  • Schedules patient appointments, coordinates procedures/testing with outside departments, and ancillary services, acquires required authorizations timely to allow for rescheduling of appointment if needed according to guidelines/workflows by providing required documentation, monitors daily patient schedule, places reminder calls, and identifies “no shows” for rescheduling

  • Consistently verifies patient information at the time of scheduling to prevent scheduling errors, i.e Patient Name, DOB, Gender, Telephone number, etc.

  • Ensures the collection of patient demographics and insurance information. Ability to obtain and provide cash prices for uninsured patients once validated with the PSRII or Lead

  • Calls patients with appointment reminders (and/or works edit list from Televox)

  • Maintains physician appointment schedule templates in Cadence (scheduling system)

  • Performs clinical responsibilities such as taking vital signs, collecting lab specimens, performing EKG's, administering medications and injections (as directed by clinician), and records / documents patient record

  • Prepares, cleans exam / procedure room and setup appropriate supplies. Ensures equipment, forms and educational materials are available and ready for use during visit / procedure. Maintains and monitors all equipment used for patient care and testing and reports discrepancies to supervisor


  • High school diploma or GED required

  • Graduation from accredited California Medical Assistant school required


  • At least 1 year Medical Assistant, medical office, ambulatory care facility or medical group practice required


  • Basic Life Support (BLS) from American Heart Association or American Red Cross required

  • Medical Assistant certification and/or diploma required

  • California Certified Phlebotomy License (CPT) required

Working Title: Patient Service Rep - Medical Assistant - Breast Center

Department: Breast Center

Business Entity: Service Lines & Ops

Job Category: ,Nursing,Nursing

Job Specialty: Nursing

Position Type: Full-time

Shift Length: 8 hour shift

Shift Type: Day

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.