Cedars-Sinai Patient Service Representative II - Heart Institute Ambulatory in Los Angeles, California
Cedars-Sinai is a national leader in providing high-quality, patient-centered healthcare encompassing primary care as well as specialized medicine and conducting research that leads to lifesaving discoveries and innovations. Since its beginning in 1902, Cedars-Sinai has evolved to meet the healthcare needs of one of the most diverse regions in the nation, continually setting new standards in quality and innovation in patient care, research, instructing and community service!
Today, Cedars-Sinai is widely known for its national leadership in redefining healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare globally by developing new approaches to treatment and educating tomorrow’s physicians and other health professionals. At the same time, Cedars-Sinai demonstrates a longstanding dedication to strengthening the Los Angeles community through varied programs that improve the health of its most vulnerable residents.
Why work here?
Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.
What will you be doing in this role?
The Patient Service Representative II – Heart Institute Ambulatory, following established practices, policies and guidelines, provides clerical and administrative support/duties while handling high volume of patient coordination and complex scheduling in the licensed clinics at Cedars-Sinai Medical Center.
These responsibilities include:
Answering and triaging calls- directing to appropriate individuals or departments
Handle scheduling system and manage appointments for patients as needed
Perform insurance verification functions and obtain prior authorizations
Process and track all internal and external referrals
Process prescription orders, prepare patient charts and handle imaging services
Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards
High School Diploma/GED required
2 + years of experience working with insurance companies and obtaining authorizations required
Working Title: Patient Service Representative II - Heart Institute Ambulatory
Department: Heart Institute Ambulatory
Business Entity: Service Lines & Ops
Job Category: Administrative
Job Specialty: Admissions/Registration
Position Type: Full-time
Shift Length: 8 hour shift
Shift Type: Day
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.