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Cedars-Sinai Patient Service Representative II - Lung Transplant in Los Angeles, California

Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year, 3 years in a row. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California and #2 in the Nation by U.S. News Best Hospitals in 2022-2023!

Why work here?

Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

What will you be doing in this role?

The Patient Service Representative II (PSR II), following established practices, policies, and guidelines, provides clerical and administrative support/duties to the nursing and physician teams while handling high volume of patient coordination and complex scheduling in the licensed clinics at the Advanced Heart Disease Center in AHSP. The PSR II is cross trained to cover multiple providers and is a resource.

These responsibilities include:

  • Scheduling clinic appointments based on transplant protocol, coordinating procedures with Main Cath Lab and Imaging Dept, and other ancillary services, going to clinic, process patient check-out and rescheduling of follow-up appointments.

  • Insurance verification functions: route medical records via CS-Link, prepare transfer of care records; and sorting/scanning patient records into EMR.

  • Must function at a high-level and have a thorough understanding of the PSR role.

  • Applies a detailed knowledge of the areas of assigned responsibility, and a general knowledge of the ambulatory/outpatient physician setting and its interrelation with the Health System organization.

  • Ensures timely completion of work assignments in accord with established timelines.


  • High School Diploma/GED required.

  • 2 + years of experience working with insurance companies and obtaining authorizations required.

Working Title: Patient Service Representative II - Lung Transplant

Department: Lung Acquisition

Business Entity: Service Lines & Ops

Job Category: Administrative

Job Specialty: Admissions/Registration

Position Type: Full-time

Shift Length: 8 hour shift

Shift Type: Day

Base Pay: $23.64 - $35.46

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.