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Cedars-Sinai Patient Service Representative II - Neurosurgical in Los Angeles, California

Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year, 3 years in a row. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California and #2 in the Nation by U.S. News Best Hospitals in 2022-2023!

Why work here?

Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

What will you be doing in this role?

The Patient Service Representative II following established practices, policies and guidelines, provides clerical and administrative support/duties while handling high volume of patient coordination and complex scheduling in the licensed clinics at Cedars-Sinai Medical Center. *This position will support 100% on-site.

These responsibilities include:

  • Answering and triaging calls- directing to appropriate individuals or departments

  • Scheduling and authorization for appointments, surgeries and ancillary services

  • Perform insurance verification functions

  • Process and track all incoming and outgoing referrals

  • Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards

  • Assist in all work assignments

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Required Qualifications:

  • High School Diploma/GED required

  • 2 + years of experience working with insurance companies and obtaining authorizations required

Working Title: Patient Service Representative II - Neurosurgical

Department: Neurosurgical Department

Business Entity: Service Lines & Ops

Job Category: Administrative

Job Specialty: Admissions/Registration

Position Type: Full-time

Shift Length: 8 hour shift

Shift Type: Day

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.

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