Cedars-Sinai Patient Service Representative II- Spine Center- Full-Time (Day Shift) in Los Angeles, California
Summary of Essential Job Duties:
The Patient Service Representative II (PSR II), following established practices, policies, and guidelines, provides clerical and administrative support/duties in the licensed clinics at Cedars-Sinai Medical Center.
These duties may include:
Answering incoming telephone calls
Scheduling and authorization for appointments, surgeries and ancillary services
Patient check-out and re-scheduling of follow-up appointments
Insurance verification functions
Chart/medical records preparation
Sorting and deposition of mail and patient information.
Minimum two (2) years' experience in a healthcare, insurance or related experience required.
Previous work experience in an ambulatory or outpatient setting or physician’s office preferred.
Strong interpersonal, written and oral communication skills for interacting with patients, payers, physicians and other Cedars-Sinai Health System customers.
Must possess a minimum computer competency comprised of a working knowledge of Windows or a comparable system (specifically including keyboarding and mouse skills).
Must additionally possess a working knowledge of basic word processing, E-mail browsers and online internet access.
Experience demonstrating the ability to handle multiple tasks frequently with short time-lines, to prioritize and organize work, and to complete assignments in a timely, accurate manner.
Ability to interact effectively with Directors, Managers, internal staff, patients, physicians, and representatives of outside agencies
High School Diploma or GED equivalent required.
Two (2) years college preferred.
Medical Terminology coursework preferred.
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.