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Cedars-Sinai Performance Improvement Consultant - Emergency Department in Los Angeles, California

Make a difference every single day

At Cedars-Sinai, we’re driven by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America’s Best Hospitals—and now we invite you to join us. From working with a team of exceptional professionals to using state-of-the-art facilities, you’ll have everything you need to do something incredible—for yourself, and for others.

The Performance Improvement Consultant for the Emergency Department (ED) will meet data performance improvement (PI) objectives specific to the ED, supporting ED efficiencies toward patient flow, throughput and quality delivery of care.

  • You will independently facilitate improvement teams effectively using relationships to facilitate change.

  • You will apply a broad range of PI tools and methodologies successfully (for example: Lean and Six Sigma).

  • You will effectively utilize problem-solving techniques as well as support health system monitoring efforts (for example: Dashboards).

  • You will identify, develop and implement key metrics to measure process, performance and opportunity assuring integrity of data sets and data elements through routine and systematic procedures.

  • You will effectively communicate by providing concise reports of activities and results to support decision-making demonstrating persistent and persuasive communication (written and verbal).

  • You independently prioritize work to support multiple projects and meet deadlines, handling day-to-day operational aspects of project and scope ensuring project documents are complete, current and accurate.

  • You will maintain strong knowledge in PI methodology, tools, and theory.

  • You will reflect the mission, vision and values of Cedars-Sinai by adhering to the organization’s Code of Ethics and Corporate Compliance Program.

  • You will follow all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

EDUCATIONAL REQUIREMENTS:

  • Bachelor’s Degree required. Master's Degree preferred.

  • Coursework in a quantitative field (for example: statistics, business, science, engineering).

  • Coursework or background in statistics.

  • Excellent technical knowledge of software applications (for example: Tableau)

  • A combination of education and experience will be considered.

EXPERIENCE:

  • Two (2) years of progressive responsibility in the application of PI and statistical process control methodologies and independent facilitation of PI teams.

  • Two (2) years of recent experience in an acute healthcare setting highly preferred.

  • Knowledge of health care regulations, accreditation, and licensing requirements.

  • Excellent knowledge and understanding of advanced statistics

  • Excellent analytical, decision-making and, analytical skills.

  • Dynamic personality and excellent oral, written and, interpersonal skills.

  • Be willing to work both collaboratively and independently within a deadline-driven environment.

  • Ability to prioritize, organize and manage multiple projects simultaneously.

  • Ability to quickly develop and maintain productive relationships with team members.

  • Ability to project an image of professionalism in communication, appearance and conduct.

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.

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