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Cedars-Sinai Senior Administrative Assistant - Patient Relations in Los Angeles, California

Our employees make a difference every day by providing world-class healthcare. You can make a difference, too!

Why work here?

Beyond outstanding benefits and competitive salaries, we take pride in hiring the best and most hardworking employees. Our talented members reflect the culturally and ethnically diverse community we serve. We embrace a culture of passion and dedication at Cedars Sinai, and it’s part of the reason we’ve been named one of the top ten hospitals in America’s Best Hospitals by U.S. News & World Report.

From working with a team of outstanding healthcare professionals to using state-of-the-art facilities, you’ll have everything you will need to do something incredible—for yourself, and for others. Now we invite you to join us!

What will you be doing in this role?

Under general supervision, provides administrative support to the Director Patient Relations, coordinating all administrative activities of the Patient Relations office. Demonstrates initiative, resourcefulness and problem-solving skills in applying a detailed knowledge of the responsibilities, functions and underlying management structure of the department and of the larger Health System in organizing and prioritizing work, establishing procedures and systems and ensuring the orderly and timely flow of business through the office.

Coordinates the clerical and administrative staff workflow through the office. Administers human resource and payroll functions, kronos, and participates in budget review and financial processes. Coordinates the administrative support functions of the Patient Relations Program. Participates in scheduling, billing prep, concur, and ancillary services coordination. Screen telephone calls. Coordinate meetings with various Medical Center executives, professional staff and leadership.ultivates and maintains strong customer relationships and rapport with stakeholders and/or client groups

Qualifications:

  • High School Diploma or GED required

  • 2 years office and/or administrative experience progressively responsible office and administrative experience, such experience demonstrating ability to independently establish administrative and office procedures; ability to identify problems and resourcefulness to resolve them independently and on own initiative

  • Knowledge of Kronos systems

  • Ability to type proficiently (60-75 WPM). Ability to edit material and ensure correct punctuation, spelling and grammar.

Preferred:

  • Two years college with courses in business, accounting, computer operation and applications.

  • Demonstrated ability to compose letters, policy statements, procedure manual and reports on own initiative; ability to organize complex statistical and narrative reports, charts and exhibits into a complete document suitable for publication and distribution.

  • Minimum computer competency comprised of a working knowledge of Windows or comparable system (specifically including keyboarding and mouse skills).

  • Possess a working knowledge of word processing, spreadsheets, presentation development, E-mail, browsers and on-line reporting.

  • Experience demonstrating the ability to handle multiple tasks frequently with short time-lines, to prioritize and organize work, and to complete assignments in a timely, accurate manner.

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.

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