Cedars-Sinai Telecomm Operator II - Operator Services - Part Time - Evenings in Los Angeles, California
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When the work you do every single day has a crucial impact on the lives of others, every effort, every detail, and every second matters. This shared culture of passion and dedication pulses through Cedars-Sinai, and it’s just one of the many reasons we’ve achieved our fifth-consecutive Magnet designation for nursing perfection. From working with a team of best-in-class healthcare professionals to using state-of-the-art facilities, you’ll have everything you need to do something incredible—for yourself, and for others. Join us, and discover why U.S. News & World Report has named us one of America’s Best Hospitals!
What will you be doing in this role?
Under the director of the Manager, the Telecomm Operator is responsible for processing incoming and outgoing calls from a computer call processing center. You will monitor alarms and respond to emergency notifications in a timely manner. You will direct calls to appropriate departments, medical staff inside/outside the medical center and handle patient location calls.
Required Job Qualifications:
High School Diploma/GED.
Minimum 6 months in a call center, doctor's front office setting and/or answering service experience required.
Must be able to communicate and listen clearly and concisely with inside/ outside callers.
Proficient computer skills, especially Microsoft Office applications.
Must be able to work a variety of shifts
Ability to multi-task.
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.